Shipping Policy

Thank you for shopping with us. This Shipping Policy explains our international shipping terms, estimated delivery times, costs, tracking, and other important information.

Shipping Destinations

We currently ship internationally. Availability may vary depending on the destination country and local shipping restrictions.

Customers are responsible for providing a complete and accurate shipping address at checkout.

Shipping Cost

We offer free international shipping on all orders.

No standard shipping fee will be added at checkout.

Delivery Time

Estimated delivery time is:

7–14 business days

Business days do not include weekends or public holidays.

The delivery timeframe begins after your order has been processed and dispatched. Delivery times are estimates and may vary depending on the destination, local customs procedures, carrier delays, weather conditions, or other circumstances outside our control.

Order Processing

Orders are reviewed and prepared before shipment. Once your order has been dispatched, you will receive a shipping confirmation email.

Orders placed during weekends, holidays, promotional periods, or periods of high demand may require additional processing time.

Order Tracking

When tracking is available, a tracking number or tracking link will be sent to the email address provided during checkout.

Tracking information may take several business days to update after the order has been shipped.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, handling charges, or other fees imposed by the destination country.

These charges are not included in the product price and are the responsibility of the customer.

We do not control customs fees and cannot predict the amount that may be charged. Please contact your local customs authority for further information.

Customs Delays

Some international shipments may be delayed during customs inspection or clearance.

Customs delays are outside our control and are not included in the estimated delivery timeframe.

Incorrect Shipping Information

Please check your shipping details carefully before completing your order.

We are not responsible for delays, failed deliveries, or lost packages caused by an incorrect or incomplete address provided by the customer.

Contact us as soon as possible if you need to change your shipping information. We cannot guarantee that changes can be made after an order has been processed or shipped.

Lost, Delayed, or Stolen Packages

If your tracking information shows no updates for an extended period, please contact us so we can help investigate the shipment with the carrier.

We are not responsible for packages marked as delivered by the shipping carrier that are lost or stolen after delivery. Customers should contact the carrier and check with household members, neighbors, reception areas, or local delivery offices.

Returned or Undeliverable Packages

A package may be returned to us because of:

• An incorrect or incomplete address
• An unclaimed shipment
• Failed delivery attempts
• Refusal to pay customs duties or import fees
• Local import restrictions

Additional shipping or handling charges may apply if the customer requests that the order be shipped again.

Shipping Restrictions

Certain products may not be available for delivery to some countries because of local laws, carrier restrictions, or customs regulations.

We reserve the right to cancel and refund an order if we cannot legally or safely ship it to the selected destination.

Contact Us

For questions about your order or shipment, contact us at:

Email: [Your customer support email]
Website: [Your website address]

Please include your order number when contacting us.

Policy Updates

We may update this Shipping Policy from time to time. Any changes will be published on this page with the updated effective date.